Our Commitment To Privacy
- We collect basic sign-up information from you
- If you decide to sign up for our paid version, EasyGrouper Pro, we’ll ask for your credit card information
- We use web analytic tools to monitor traffic to our sites
We do not sell or share your information with anyone at a detailed level. We do use web visitor analytical services that collects some web visitor information in aggregate but they do not store or provide us with specific user details. The web analytic services may store one or more cookies on your machine to assist in tracking the paths you take when you enter our web site. We use that analytical software to determine if the paths our users take to the site are effective and to improve the quality and readability of our web site. We also use that data to determine how people are finding us using common search engines and various advertising campaigns.
Information we collect
This notice applies to all information collected or submitted on the EasyGrouper application. On some pages you can sign up for an account and on others identify billing information. The types of personal information collected at these pages are:
- First Name
- Last Name
- Password for our system
- Email address
- Phone number(s)
- Manually entered Location (not GPS)
- Credit card information
- Billing address
EasyGrouper LLC does not store credit card information on our servers. We have contracted with a top tier credit card processing company that handles the credit card transactions for thousands of other companies. Your credit card and billing information is collected after your trial period and is submitted to them and they return a unique identifier to reference that credit card when your monthly billing event occurs.
EasyGrouper is a contact management application; as a result you can enter details on your personal and/or professional status and contact information. This information is the core application itself and the types of data you can enter may change over time as new features are added.
On some pages, you can submit information about other people. For example, you can add people you work with to your account manually, including their email addresses, names and phone number(s). A user profile is then created for that person and they can in turn log in and gain access to see the other people in your account.
Application logs are automatically collected and may contain your IP address and user name as you perform actions through our application. These logs are used to troubleshoot and fix any issues that occur. Over time application logs are removed from the system when they are no longer needed for troubleshooting.
The Way We Use Information
We use the personally identifying information you provide to set up an EasyGrouper account for you. We may provide your personally identifying information to companies that provide services to help us with our business activities such as website analytics or offering customer service. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.
If you are the administrator of an account we may use your contact information to reach out to you via phone and/or email to inquire about your usage of the service, help explain the service in more detail or communicate offers for upgraded services to you.
Under no circumstances will your contact information (name, email address, phone numbers, etc.) be released to any party outside of EasyGrouper LLC to promote any outside service or market any outside products. We may release your personally identifying information for the following reasons:
- as required by law such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a written government request
System notifications may be sent to users and account owners that contain information about our service, including scheduled maintenance windows and information critical to the technical aspect of EasyGrouper.
Expiration notifications may be sent to the administrators and billing contacts on an account.
Billing notifications, which include credit card charge issues (credit card receipts, expired credit card, failed charge, etc.) will be sent to all of the billing contacts the account. These are not optional notifications if you are the owner/administrator of the account as they are our only means of communicating with you in the event there is an issue. To cease receiving account notifications you will need to close your account and we will remove your information from our system.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging in to EasyGrouper and modifying your information in the My Information area. To protect your privacy and security, we require that you log in to your account before you can make any changes.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us.